Repair
Tell us what your system is doing, what the thermostat says, and when the issue started. We'll figure out the cause before suggesting a fix.
Air conditioning help →Homeowner service guide
WeatherMaker AC and heating service.
Need some help with your WeatherMaker system? Tell us what’s going on, look at repair or replacement options, or set up some maintenance with HVAC Remedies.
Know your equipment
WeatherMaker equipment and homeowner resources
WeatherMaker by Carrier got heating and cooling products to keep your home comfortable. Their official site also breaks down how Payne moved over to the WeatherMaker family. When you’re looking at a new system compared to your old Payne setup, pay attention to the equipment combo they’re offering and what your house needs. Just because the brand name is newer don’t mean every old indoor or outdoor part will fit or work together.
If you’re thinking about replacing your system, send us pictures of the labels on your current indoor and outdoor units, what kind of thermostat you got, and which rooms are hard to keep comfortable. Ask for a written breakdown of the system combo they’re suggesting.
Equipment to identify: Home air conditioners, heat pumps, furnaces, and related indoor equipment.
Manufacturer resources
Use the official info for your model.
Check the equipment model, serial number, install date, and registration papers before looking at coverage. A manufacturer link doesn't mean a repair, replacement part, or labor is covered. Double-check the terms that apply to your equipment.
For help from the manufacturer, use the company contact below. Have your equipment or part’s model, serial number, when you bought or installed it, and proof of purchase ready. What’s covered and how to file a claim depends on the product’s terms.
Heating and cooling help for homeowners