Repair
Tell us what your system is doing, what the thermostat says, and when the issue started. We'll figure out the cause before suggesting a fix.
Air conditioning help →Homeowner service guide
Trane AC and heating service.
Need some help with your Trane system? Let us know what's goin' on, check out your repair and replacement choices, or set up some maintenance with HVAC Remedies.
Know your equipment
Tell us which Trane parts you got involved.
Trane got traditional split systems, packaged units, ductless setups, and smart controls. If your thermostat on but your house still ain't comfortable, tell us what the indoor blower doin' and what the outdoor unit doin', each one by itself. A thermostat message help, but it don't tell the whole story about your equipment.
Snap a pic of any Trane thermostat alert before you change the settings. Let us know if you got a furnace, air handler, or a packaged system, and if the issue show up in heat, cool, or both. That way, we can talk about the right kind of service for you.
Equipment to identify: Air conditioners, heat pumps, furnaces, packaged units, ductless systems, and thermostats.
Manufacturer resources
Use the official info for your model.
Check the equipment model, serial number, install date, and registration papers before looking at coverage. A manufacturer link doesn't mean a repair, replacement part, or labor is covered. Double-check the terms that apply to your equipment.
For help from the manufacturer, use the company contact below. Have your equipment or part’s model, serial number, when you bought or installed it, and proof of purchase ready. What’s covered and how to file a claim depends on the product’s terms.
Heating and cooling help for homeowners