Figure out the symptom
A part that looks bad might just be a sign of another issue in the system. Tell us what’s going on and any error messages you see, so we can check the system before deciding what needs to be replaced.
Homeowner service guide
Robertshaw HVAC parts guide.
Got a question about a Robertshaw part in your HVAC system? Start by giving us the equipment model and the part info. We gotta make sure it fits and figure out what’s causing the issue before picking out a replacement.
Know your equipment
Robertshaw replacement parts and homeowner info
Robertshaw makes control products used in different equipment, like heating and refrigeration. Their lineup has ignition systems and valves, so you gotta pick the right product for what you need, not just grab something from the brand catalog. Gas-control and ignition work needs the right match and proper testing after it’s put in. Just having a symptom doesn’t mean a certain valve is bad.
Have your equipment model and any past service paperwork ready. Tell us what the system is doing or what alert you see, but make sure you’re somewhere safe. If you smell gas, get out the area and call the gas company or emergency services.
Parts to check out: Electromechanical controls, ignition systems, valves, and related control parts.
Manufacturer resources
Use the official info for your model.
Check the equipment model, serial number, install date, and registration papers before looking at coverage. A manufacturer link doesn't mean a repair, replacement part, or labor is covered. Double-check the terms that apply to your equipment.
For help from the manufacturer, use the company contact below. Have your equipment or part’s model, serial number, when you bought or installed it, and proof of purchase ready. What’s covered and how to file a claim depends on the product’s terms.
Heating and cooling help for homeowners