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Homeowner service guide

MARS HVAC parts guide.

Got a question about a MARS part in your HVAC system? Start with your equipment model and the part info. We need to make sure it fits and know what’s causing the issue before picking a replacement.

Know your equipment

MARS replacement parts and homeowner info

You can now get MARS product info through RectorSeal. The MARS lineup has HVAC and electrical replacement parts, and you’ll find Amrad capacitor info in the official collection too. Matching a motor or capacitor means looking at how it’s used and its ratings, not just the brand name on the old part. Always check if it’s available and right for your specific equipment.

Give us your HVAC unit model and any past repair paperwork. If you already got a part number from a tech, send that in with your request instead of taking out a part to look at it.

Parts to check out: HVAC electrical products, motors, capacitors, and related replacement parts.

Pick the right next step

A service visit starts with the problem.

Figure out the symptom

A part that looks bad might just be a sign of another issue in the system. Tell us what’s going on and any error messages you see, so we can check the system before deciding what needs to be replaced.

Make sure it fits

Have your equipment model, serial number, and any info on the current part ready. Just because something looks the same or has the same brand name doesn’t mean it’s gonna work right for your system.

Talk about the repair

Ask what the suggested part does, why it’s right for your system, and what’s included in the repair. Make sure you know if it’s available, how much it costs, and any terms before you say yes to the work.

Manufacturer resources

Use the official info for your model.

Check the equipment model, serial number, install date, and registration papers before looking at coverage. A manufacturer link doesn't mean a repair, replacement part, or labor is covered. Double-check the terms that apply to your equipment.

For help from the manufacturer, use the company contact below. Have your equipment or part’s model, serial number, when you bought or installed it, and proof of purchase ready. What’s covered and how to file a claim depends on the product’s terms.

Heating and cooling help for homeowners

Tell us what your system needs.

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