Repair
Tell us what your system is doing, what the thermostat says, and when the issue started. We'll figure out the cause before suggesting a fix.
Air conditioning help →Homeowner service guide
Need help with your Luxaire system? Tell us what’s going on, look at repair versus replacement, or set up maintenance with HVAC Remedies.
Know your equipment
Luxaire offers heating and air conditioning for homes, plus a separate line for commercial buildings. Homeowners should stick to the residential product and owner resources for their house system. When you need service, start with the exact model you have, what it’s doing, and any past repairs. Commercial info might talk about equipment that doesn’t fit a home setup.
Have both the indoor and outdoor labels ready and say if your system is a split or a single packaged unit. Bring any maintenance papers that show what parts are installed.
Equipment to identify: Home heating and air conditioning equipment, plus commercial product lines.
Manufacturer resources
Check the equipment model, serial number, install date, and registration papers before looking at coverage. A manufacturer link doesn't mean a repair, replacement part, or labor is covered. Double-check the terms that apply to your equipment.
For help from the manufacturer, use the company contact below. Have your equipment or part’s model, serial number, when you bought or installed it, and proof of purchase ready. What’s covered and how to file a claim depends on the product’s terms.
Heating and cooling help for homeowners