Repair
Tell us what your system is doing, what the thermostat says, and when the issue started. We'll figure out the cause before suggesting a fix.
Air conditioning help →Homeowner service guide
LG AC and heating service.
Need some help with your LG system? Tell us what's going on, look at your repair and replacement choices, or set up some maintenance with HVAC Remedies.
Know your equipment
LG equipment and homeowner info
LG Air Conditioning Technologies got HVAC products for homes and a separate line for businesses. Their resources include product info, controls, and warranty help. If you got an LG setup with more than one indoor unit, let us know which rooms got problems and if it’s just one unit. It’s important to match up the indoor equipment, outdoor equipment, and controls when you’re talking about upgrades or swapping out parts.
Let us know the outdoor and indoor model numbers and what kind of controller you got. If you see an error on the display, write it down exactly before you clear it or turn the power off.
Equipment to identify: Home ductless and ducted heating and cooling systems and controls.
Manufacturer resources
Use the official info for your model.
Check the equipment model, serial number, install date, and registration papers before looking at coverage. A manufacturer link doesn't mean a repair, replacement part, or labor is covered. Double-check the terms that apply to your equipment.
For help from the manufacturer, use the company contact below. Have your equipment or part’s model, serial number, when you bought or installed it, and proof of purchase ready. What’s covered and how to file a claim depends on the product’s terms.
Heating and cooling help for homeowners