Figure out the symptom
A part that looks bad might just be a sign of another issue in the system. Tell us what’s going on and any error messages you see, so we can check the system before deciding what needs to be replaced.
Homeowner service guide
Got a question about an ICM Controls part in your HVAC system? Start by giving us the equipment model and the part info. We gotta make sure it fits and figure out what’s causing the issue before picking out a replacement.
Know your equipment
ICM Controls makes electronic controls and system protection products for HVAC setups. Their catalog has furnace and defrost controls, monitoring devices, relays, and other control types. Some products are called universal, but you still gotta check if they fit your setup and wiring. If you see a control alert, check that out first before thinking the board itself is bad.
Share the equipment model and the exact code or symptom you see. If you got a past service report that lists the control, include that, and let the tech handle board checks and electrical testing during the visit.
Parts to check out: Control boards, defrost and fan controls, voltage monitoring, time-delay relays, and surge protection.
Manufacturer resources
Check the equipment model, serial number, install date, and registration papers before looking at coverage. A manufacturer link doesn't mean a repair, replacement part, or labor is covered. Double-check the terms that apply to your equipment.
For help from the manufacturer, use the company contact below. Have your equipment or part’s model, serial number, when you bought or installed it, and proof of purchase ready. What’s covered and how to file a claim depends on the product’s terms.
Heating and cooling help for homeowners