Repair
Tell us what your system is doing, what the thermostat says, and when the issue started. We'll figure out the cause before suggesting a fix.
Air conditioning help →Homeowner service guide
Heil and Tempstar AC and heating service.
Need help with your Heil or Tempstar system? Tell us what's going on, look at repair and replacement choices, or set up maintenance with HVAC Remedies.
Know your equipment
Check if your label says Heil or Tempstar.
Heil and Tempstar both got their own product and warranty info. Even though we list them together here, when you ask for service, use the name that's on your equipment. Keep the brand and model together when you look for paperwork, so you don't end up using info for the wrong system.
If you got a Heil or Tempstar system, take a picture of the equipment label and note if the issue is with heating, cooling, or both. Use the right manufacturer's warranty link below when you check out owner resources. Just because the cabinet looks the same don't mean it's the same model or has the same coverage.
Equipment to identify: Heil and Tempstar air conditioners, heat pumps, furnaces, and packaged systems.
Manufacturer resources
Use the official info for your model.
Check the equipment model, serial number, install date, and registration papers before looking at coverage. A manufacturer link doesn't mean a repair, replacement part, or labor is covered. Double-check the terms that apply to your equipment.
For help from the manufacturer, use the company contact below. Have your equipment or part’s model, serial number, when you bought or installed it, and proof of purchase ready. What’s covered and how to file a claim depends on the product’s terms.
Heating and cooling help for homeowners