Repair
Tell us what your system is doing, what the thermostat says, and when the issue started. We'll figure out the cause before suggesting a fix.
Air conditioning help →Homeowner service guide
Haier AC and heating service.
Need some help with your Haier system? Let us know what’s going on, check out your repair or replacement choices, or set up some maintenance with HVAC Remedies.
Know your equipment
Haier equipment and homeowner info
Haier got ductless mini-split systems for just one spot or for a bunch of rooms. Their homeowner info covers product details, controls, accessories, and owner support. When you talk about service, make sure you say if you got a ductless HVAC system or just a portable or window AC with the same brand. If you got a multi-zone setup, let us know if the problem’s in every room or just one indoor unit.
Tell us what kind of system you got and share both your indoor and outdoor model numbers. Let us know if the indoor unit that’s acting up is responding to its controller, and if the other zones still working.
Equipment to identify: Single-zone and multi-zone ductless mini-split heating and cooling systems.
Manufacturer resources
Use the official info for your model.
Check the equipment model, serial number, install date, and registration papers before looking at coverage. A manufacturer link doesn't mean a repair, replacement part, or labor is covered. Double-check the terms that apply to your equipment.
For help from the manufacturer, use the company contact below. Have your equipment or part’s model, serial number, when you bought or installed it, and proof of purchase ready. What’s covered and how to file a claim depends on the product’s terms.
Heating and cooling help for homeowners