Repair
Tell us what your system is doing, what the thermostat says, and when the issue started. We'll figure out the cause before suggesting a fix.
Air conditioning help →Homeowner service guide
Goodman AC and heating service.
Need some help with your Goodman system? Go ahead and tell us what’s going on, look at your repair and replacement choices, or set up some maintenance with HVAC Remedies.
Know your equipment
Bring both Goodman model numbers with you when you want to talk about getting a replacement.
Goodman got all kinds of products, like outdoor cooling units, heat pumps, gas furnaces, packaged systems, and indoor air handlers and coils. Just seeing a Goodman label outside don’t tell you everything about what’s inside. If you’re planning a repair or thinking about replacing something, make sure you check both the indoor and outdoor parts of a split system when you can get to the labels safely.
Let us know if your Goodman equipment just stopped working, keeps running but never hits the temperature you set, or keeps turning on and off. If you got any paperwork from when it was installed or fixed before, keep that handy. That can help us figure out the equipment’s history without having to guess how old it is just by looking at it.
Equipment to identify: Air conditioners, heat pumps, gas furnaces, packaged units, air handlers, and coils.
Manufacturer resources
Use the official info for your model.
Check the equipment model, serial number, install date, and registration papers before looking at coverage. A manufacturer link doesn't mean a repair, replacement part, or labor is covered. Double-check the terms that apply to your equipment.
For help from the manufacturer, use the company contact below. Have your equipment or part’s model, serial number, when you bought or installed it, and proof of purchase ready. What’s covered and how to file a claim depends on the product’s terms.
Heating and cooling help for homeowners