Repair
Tell us what your system is doing, what the thermostat says, and when the issue started. We'll figure out the cause before suggesting a fix.
Air conditioning help →Homeowner service guide
Fujitsu AIRSTAGE AC and heating service.
Need help with your Fujitsu AIRSTAGE system? Tell us what’s wrong, check out repair versus replacement, or set up maintenance with HVAC Remedies.
Know your equipment
Fujitsu AIRSTAGE equipment and homeowner resources
Fujitsu AIRSTAGE got mini-split systems for one room or a few. Their homeowner resources cover wall-mounted, cassette, floor-mounted, slim-duct, and air-handler options. How the indoor units are set up matters when talking about access or comfort problems. If you got Fujitsu equipment already, use the model numbers you got installed, since the current AIRSTAGE product page might not match your system’s generation.
Say what style the indoor unit is and which rooms each zone covers. Give both sides of the system’s model info and any flashing lights or controller messages you’ve seen.
Equipment to identify: Single-room and multi-room mini-split systems with ductless and ducted indoor options.
Manufacturer resources
Use the official info for your model.
Check the equipment model, serial number, install date, and registration papers before looking at coverage. A manufacturer link doesn't mean a repair, replacement part, or labor is covered. Double-check the terms that apply to your equipment.
For help from the manufacturer, use the company contact below. Have your equipment or part’s model, serial number, when you bought or installed it, and proof of purchase ready. What’s covered and how to file a claim depends on the product’s terms.
Heating and cooling help for homeowners