Repair
Tell us what your system is doing, what the thermostat says, and when the issue started. We'll figure out the cause before suggesting a fix.
Air conditioning help →Homeowner service guide
Friedrich AC and heating service.
Need some help with your Friedrich system? Let us know what’s going on, check out your repair and replacement options, or set up some maintenance with HVAC Remedies.
Know your equipment
Friedrich equipment and homeowner resources
Friedrich got room air conditioning products, ductless split systems, and their ducted Endeavor equipment line. When you reach out about Friedrich, let us know what kind of product you got first. A window unit, a through-wall unit, and a central ducted system all need different setups. Don’t just assume a service for central HVAC works for every room unit; tell us what kind of unit you got when you contact us.
Send us the model label and a picture showing how your unit’s set up. If it’s a wall-mounted or room unit, let us know if it plugs into an outlet or if it’s part of a permanently installed split system.
Equipment to identify: Room air conditioners, ductless split systems, and ducted heating and cooling equipment.
Manufacturer resources
Use the official info for your model.
Check the equipment model, serial number, install date, and registration papers before looking at coverage. A manufacturer link doesn't mean a repair, replacement part, or labor is covered. Double-check the terms that apply to your equipment.
For help from the manufacturer, use the company contact below. Have your equipment or part’s model, serial number, when you bought or installed it, and proof of purchase ready. What’s covered and how to file a claim depends on the product’s terms.
Heating and cooling help for homeowners