Repair
Tell us what your system is doing, what the thermostat says, and when the issue started. We'll figure out the cause before suggesting a fix.
Air conditioning help →Homeowner service guide
Ducane AC and heating service.
Need some help with your Ducane system? Let us know what's going on, talk through repair or replacement choices, or set up some maintenance with HVAC Remedies.
Know your equipment
Ducane equipment and homeowner info
Ducane makes home heating and cooling products through Allied Air. Their official site has product brochures and install guides, which come in handy when you need to figure out what equipment you’ve got. Just having a brochure for a similar-looking unit isn’t enough to pick a repair part. You’ll need to check the full model info against what’s actually installed.
Have your indoor and outdoor model numbers ready, and let us know about any recent electrical work, thermostat swaps, or maintenance. Tell us what’s happening before trying to guess which part might be bad.
Equipment to identify: Home air conditioning, heat pumps, furnaces, and comfort controls.
Manufacturer resources
Use the official info for your model.
Check the equipment model, serial number, install date, and registration papers before looking at coverage. A manufacturer link doesn't mean a repair, replacement part, or labor is covered. Double-check the terms that apply to your equipment.
For help from the manufacturer, use the company contact below. Have your equipment or part’s model, serial number, when you bought or installed it, and proof of purchase ready. What’s covered and how to file a claim depends on the product’s terms.
Heating and cooling help for homeowners