Figure out the symptom
A part that looks bad might just be a sign of another issue in the system. Tell us what’s going on and any error messages you see, so we can check the system before deciding what needs to be replaced.
Homeowner service guide
DiversiTech HVAC parts guide.
Got a question about a DiversiTech part in your HVAC system? Start with your equipment model and the part info. You gotta figure out if it fits and what’s causing the problem before picking a replacement.
Know your equipment
DiversiTech replacement parts and homeowner info
DiversiTech got HVAC install and service products, like stuff for getting rid of condensate and equipment support accessories. If you got a drainage problem, it could be the drain line, safety controls, or a pump, so swapping the pump without knowing the setup might not fix it. Make sure you pick what fits your situation and follow the manufacturer’s instructions for what you’re putting in.
Let us know where you see water and if a safety switch shut the system off. If you see a condensate pump, write down its model but don’t open it or mess with the tubes and wires.
Parts to check out: Condensate removal products, equipment support products, and HVAC install accessories.
Manufacturer resources
Use the official info for your model.
Check the equipment model, serial number, install date, and registration papers before looking at coverage. A manufacturer link doesn't mean a repair, replacement part, or labor is covered. Double-check the terms that apply to your equipment.
For help from the manufacturer, use the company contact below. Have your equipment or part’s model, serial number, when you bought or installed it, and proof of purchase ready. What’s covered and how to file a claim depends on the product’s terms.
Heating and cooling help for homeowners