Repair
Tell us what your system is doing, what the thermostat says, and when the issue started. We'll figure out the cause before suggesting a fix.
Air conditioning help →Homeowner service guide
Need some help with your Cooper&Hunter system? Let us know what’s going on, check out your repair or replacement choices, or set up some maintenance with HVAC Remedies.
Know your equipment
Cooper&Hunter got HVAC product info for both homes and businesses, with different catalogs for each. If you a homeowner, make sure you know which residential model you got and how your indoor units set up before you ask for help. How many rooms you got hooked up, your controls, and how you get to the equipment can all change how we plan your service. The latest catalog shows what product lines are out there, but it don’t guarantee a certain part will fit what you already got.
Give us the model numbers for both your outdoor and indoor units, and let us know which rooms got issues. Tell us if you see any controller messages, and say if your equipment is on the wall, up in the ceiling, or hooked to ductwork.
Equipment to identify: Home heating and cooling systems, mini-split products, and controls.
Manufacturer resources
Check the equipment model, serial number, install date, and registration papers before looking at coverage. A manufacturer link doesn't mean a repair, replacement part, or labor is covered. Double-check the terms that apply to your equipment.
For help from the manufacturer, use the company contact below. Have your equipment or part’s model, serial number, when you bought or installed it, and proof of purchase ready. What’s covered and how to file a claim depends on the product’s terms.
Heating and cooling help for homeowners