Repair
Tell us what your system is doing, what the thermostat says, and when the issue started. We'll figure out the cause before suggesting a fix.
Air conditioning help →Homeowner service guide
Need help with your Comfortmaker system? Tell us what’s going on, look at repair versus replacement options, or set up maintenance with HVAC Remedies.
Know your equipment
Comfortmaker sells home cooling and heating equipment through International Comfort Products. They offer air conditioners, heat pumps, and furnaces, with different controls and sizes depending on the model. When talking about service, make sure to separate a problem with how it’s working from just wanting to replace the system. How old the equipment is, what’s going on right now, and the condition of the whole setup all help shape that conversation.
Let us know if the thermostat gets to the temperature you set, how long the system runs, and if you’ve seen any water around the indoor unit. Don’t take off any covers or mess with wiring to get info.
Equipment to identify: Home air conditioners, heat pumps, furnaces, and matched indoor equipment.
Manufacturer resources
Check the equipment model, serial number, install date, and registration papers before looking at coverage. A manufacturer link doesn't mean a repair, replacement part, or labor is covered. Double-check the terms that apply to your equipment.
For help from the manufacturer, use the company contact below. Have your equipment or part’s model, serial number, when you bought or installed it, and proof of purchase ready. What’s covered and how to file a claim depends on the product’s terms.
Heating and cooling help for homeowners