Repair
Tell us what your system is doing, what the thermostat says, and when the issue started. We'll figure out the cause before suggesting a fix.
Air conditioning help →Homeowner service guide
Need some help with your Bosch system? Tell us what’s going on, check out your repair and replacement options, or set up some maintenance with HVAC Remedies.
Know your equipment
Bosch Home Comfort got a few different home heating and cooling options, like air-source and geothermal heat pumps. These are different types of systems, so just seeing the Bosch nameplate doesn’t tell us how it’s set up. If you’re thinking about upgrading to a heat pump, we’ll need to look at your current ductwork, electrical setup, indoor equipment, and controls along with the outdoor unit specs.
If you know, say if your current setup uses an outdoor air-source unit or a ground-loop system. Share the model labels and any controller alerts you see, but don’t open up any equipment covers.
Equipment to identify: Air-source heat pumps, geothermal heat pumps, and home heating and cooling products.
Manufacturer resources
Check the equipment model, serial number, install date, and registration papers before looking at coverage. A manufacturer link doesn't mean a repair, replacement part, or labor is covered. Double-check the terms that apply to your equipment.
For help from the manufacturer, use the company contact below. Have your equipment or part’s model, serial number, when you bought or installed it, and proof of purchase ready. What’s covered and how to file a claim depends on the product’s terms.
Heating and cooling help for homeowners