Repair
Tell us what your system is doing, what the thermostat says, and when the issue started. We'll figure out the cause before suggesting a fix.
Air conditioning help →Homeowner service guide
American Standard AC and heating service.
Need some help with your American Standard system? Tell us what's wrong, look at your repair and replacement options, or set up maintenance with HVAC Remedies.
Know your equipment
Look at your indoor and outdoor equipment together.
American Standard got outdoor AC and heat pump units, plus furnaces, air handlers, and coils. Swapping out just one part is really a choice about your whole system. If you thinking about fixing or replacing, have your indoor and outdoor model numbers ready so we can talk about what you actually got.
Let us know if your American Standard system got weak airflow, uneven temps, weird noises, or just stopped working. If the heat work but the cool don't, say that. Don't open up any equipment cabinets to find info you can't see from the outside.
Equipment to identify: Air conditioners, heat pumps, furnaces, air handlers, coils, and packaged systems.
Manufacturer resources
Use the official info for your model.
Check the equipment model, serial number, install date, and registration papers before looking at coverage. A manufacturer link doesn't mean a repair, replacement part, or labor is covered. Double-check the terms that apply to your equipment.
For help from the manufacturer, use the company contact below. Have your equipment or part’s model, serial number, when you bought or installed it, and proof of purchase ready. What’s covered and how to file a claim depends on the product’s terms.
Heating and cooling help for homeowners