Repair
Tell us what the system does, what the thermostat displays, and when the problem began. An assessment establishes the cause before a repair recommendation.
Air conditioning help →Homeowner service guide
LG AC and heating service.
Need help with your LG system? Describe the problem, compare repair and replacement options, or arrange maintenance with HVAC Remedies.
Know your equipment
LG equipment and homeowner resources
LG Air Conditioning Technologies provides residential HVAC products alongside a separate commercial range. Its resources cover product information, controls, and warranty support. For an LG installation with multiple indoor units, describe the affected rooms and whether the problem is isolated to one unit. Matching indoor equipment, outdoor equipment, and controls is important when discussing an upgrade or component replacement.
Share the outdoor and affected indoor model numbers and the controller type. If the display shows an error, record it exactly before clearing it or turning power off.
Equipment to identify: Residential ductless and ducted heating and cooling systems and controls.
Manufacturer resources
Use the official information for your model.
Check the equipment model, serial number, installation date, and registration documents before reviewing coverage. A manufacturer link does not establish that a repair, replacement part, or labor charge is covered. Confirm the applicable terms for your equipment.
For manufacturer support, use the company contact resource below. Have your equipment or component model, serial number, purchase or installation date, and proof of purchase ready. Coverage and claims procedures depend on the applicable product terms.
Heating and cooling help for homeowners