Diagnose the symptom
A failed-looking part may be the result of another system problem. Describe the symptom and any fault message so the system can be assessed before deciding what needs replacing.
Homeowner service guide
Have a question about a ICM Controls component in your HVAC system? Start with the equipment model and the part information. Compatibility and the cause of the problem need to be established before choosing a replacement.
Know your equipment
ICM Controls provides electronic controls and system protection products for HVAC applications. Its catalog includes furnace and defrost controls, monitoring devices, relays, and other control categories. Some products are described as universal, but installation still depends on the supported application and wiring requirements. A control alert should be investigated before assuming that the board itself is defective.
Share the equipment model and the exact displayed code or symptom. If a previous service report identifies the existing control, include that information and leave board inspection and electrical testing to the service visit.
Parts to identify: Control boards, defrost and fan controls, voltage monitoring, time-delay relays, and surge protection.
Manufacturer resources
Check the equipment model, serial number, installation date, and registration documents before reviewing coverage. A manufacturer link does not establish that a repair, replacement part, or labor charge is covered. Confirm the applicable terms for your equipment.
For manufacturer support, use the company contact resource below. Have your equipment or component model, serial number, purchase or installation date, and proof of purchase ready. Coverage and claims procedures depend on the applicable product terms.
Heating and cooling help for homeowners