Repair
Tell us what the system does, what the thermostat displays, and when the problem began. An assessment establishes the cause before a repair recommendation.
Air conditioning help →Homeowner service guide
Heil and Tempstar AC and heating service.
Need help with your Heil and Tempstar system? Describe the problem, compare repair and replacement options, or arrange maintenance with HVAC Remedies.
Know your equipment
Check whether your label says Heil or Tempstar.
Heil and Tempstar each provide their own product and warranty resources. Although this directory groups the two names together, your service request should use the name on the installed equipment. Keep the brand and model together when looking for documentation so you do not apply information from a different product to your system.
For a Heil or Tempstar system, photograph the equipment label and note whether the concern affects heating, cooling, or both. Use the matching manufacturer's warranty link below when reviewing owner resources. A similar-looking cabinet is not enough to establish the model or applicable coverage.
Equipment to identify: Heil and Tempstar air conditioners, heat pumps, furnaces, and packaged systems.
Manufacturer resources
Use the official information for your model.
Check the equipment model, serial number, installation date, and registration documents before reviewing coverage. A manufacturer link does not establish that a repair, replacement part, or labor charge is covered. Confirm the applicable terms for your equipment.
For manufacturer support, use the company contact resource below. Have your equipment or component model, serial number, purchase or installation date, and proof of purchase ready. Coverage and claims procedures depend on the applicable product terms.
Heating and cooling help for homeowners