Repair
Tell us what the system does, what the thermostat displays, and when the problem began. An assessment establishes the cause before a repair recommendation.
Air conditioning help →Homeowner service guide
Cooper&Hunter AC and heating service.
Need help with your Cooper&Hunter system? Describe the problem, compare repair and replacement options, or arrange maintenance with HVAC Remedies.
Know your equipment
Cooper&Hunter equipment and homeowner resources
Cooper&Hunter provides residential and commercial HVAC product resources, with separate catalogs for those applications. Homeowners should identify their installed residential model and the indoor unit arrangement when requesting help. Multi-room operation, controls, and access to the equipment can affect service planning. A current catalog describes available product families but does not establish that a specific part fits an existing installation.
Share outdoor and indoor model numbers and identify the rooms that are affected. Include any controller message and mention whether the equipment is wall-mounted, ceiling-mounted, or connected to ductwork.
Equipment to identify: Residential heating and cooling systems, mini-split products, and controls.
Manufacturer resources
Use the official information for your model.
Check the equipment model, serial number, installation date, and registration documents before reviewing coverage. A manufacturer link does not establish that a repair, replacement part, or labor charge is covered. Confirm the applicable terms for your equipment.
For manufacturer support, use the company contact resource below. Have your equipment or component model, serial number, purchase or installation date, and proof of purchase ready. Coverage and claims procedures depend on the applicable product terms.
Heating and cooling help for homeowners