Repair
Tell us what the system does, what the thermostat displays, and when the problem began. An assessment establishes the cause before a repair recommendation.
Air conditioning help →Homeowner service guide
Need help with your Bosch system? Describe the problem, compare repair and replacement options, or arrange maintenance with HVAC Remedies.
Know your equipment
Bosch Home Comfort offers several residential heating and cooling technologies, including air-source and geothermal heat pumps. These are different system types, so a Bosch nameplate alone does not identify the installation. For a homeowner considering a heat-pump upgrade, the existing ductwork, electrical supply, indoor equipment, and control arrangement should be reviewed alongside the outdoor unit specification.
Describe whether the existing equipment uses an outdoor air-source unit or a ground-loop system, if known. Share model labels and any controller alerts without opening equipment covers.
Equipment to identify: Air-source heat pumps, geothermal heat pumps, and residential heating and cooling products.
Manufacturer resources
Check the equipment model, serial number, installation date, and registration documents before reviewing coverage. A manufacturer link does not establish that a repair, replacement part, or labor charge is covered. Confirm the applicable terms for your equipment.
For manufacturer support, use the company contact resource below. Have your equipment or component model, serial number, purchase or installation date, and proof of purchase ready. Coverage and claims procedures depend on the applicable product terms.
Heating and cooling help for homeowners